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Terms and Conditions

Tickets are non-refundable.

Tickets can only be transferred to another date, name or different product of the same value if rebooked 24 hours prior to booking start time.

No intoxicated people will be admitted.
No drinking is permitted on tour.
Guide instruction must be followed at all times.

Breaking these terms can result in refusal or removal from tours without refund.

Customers will not hold Eerie Tours liable for any injury or loss of property.

In the event of a coronavirus outbreak, incident or illness, credit notes will be provided.

Total fire ban cancellations – Should a fire danger rating of extreme or catastrophic occur on the day of a scheduled tour, we will issue you with a credit note. Aradale Asylum and Melbourne’s Quarantine Station will close on such days, as per State Government Legislation.